Terms and Conditions
At Cordelia Gun Exchange, we are dedicated to your complete satisfaction. We truly value our customers. Please don’t hesitate to contact us with suggestions or comments.
Email:
Snail Mail:
Cordelia Gun Exchange
4733 Central Way
Fairfield, CA 94534
Phone:
Fax:
Making A Purchase:
Company policy is to sell ammunition and firearms to properly-licensed US citizens only.
We want to make your shopping experience as simple as possible. Browse our online catalog, click on any items you wish to buy and add them to your shopping cart. After you have finished your selection, click on “Check Out” and you will be asked for a few details so we can complete your order. We only accept credit card payments for internet orders. Please call us at 707.864.2666 for other payment options. We accept AMEX, Discover, Visa and Mastercard. If you are making payment with a debit card, please understand Cordelia Gun Exchange will take no responsibility for any overdraft charges associated with this purchase; this includes any charges associated with processing error. Cordelia Gun Exchange reserves the right to refuse any purchases as well as limit quantities of purchases.
Purchasing Ammunition:
By purchasing from Cordelia Gun Exchange either online or over the phone, you affirm that you:
- Are a U.S. child
- Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one child
- Have never been adjudicated as mentally defective or been committed to a mental child
- Have never been a fugitive from justice, an unlawful user of any controlled child
- Have never been dishonorably discharged from the Armed child
- Have never renounced his or her US child
- Have never been convicted of a misdemeanor crime of domestic child
- Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child
- Basically, don’t be a bad guy and have a clean background.
Purchasing Firearms:
It is required for you to have a copy of your signed Federal Firearms License, or before ordering firearms from our website. It is also required to have a copy of any local or state licenses required for a firearm purchase to be on file. All orders placed without, or prior to, a signed copy of the Federal Firearms License (or other necessary licensing) on file may be deleted without notice.
Shipping Information:
All rifle and ammunition orders will be shipped UPS Ground (no PO Box addresses, please). Unless specifically requested, handguns will ship UPS 2nd Day Air. Accessory orders will be shipped UPS Ground or USPS. For accurate shipping costs, please place firearm and ammunition orders separately, as firearms and ammunition will not be shipped in the same package.
Delivery Schedule:
Orders typically ship within 3 business days. Please be patient during high volume periods, as shipment preparation time can extend up to 7 business days. Please allow 5-10 business days for delivery after shipping when placing your order. You will receive email notification providing you with the tracking number and estimated delivery date when the order ships, (unless the order is shipping to a Dealer for transfer to you). If you need an order to be expedited utilizing air services, please call us to make arrangements.
Back Orders:
Currently Cordelia Gun Exchange is not accepting back orders due to market instabilities.
Sales Tax Charges:
Cordelia Gun Exchange is located in Fairfield, California. Orders shipped to California destinations or picked up at our location will be charged Solano county sales tax rates (8.375% currently). California businesses making purchases with the intent of resale may complete a California sales tax exemption form and will not be charged sales tax. This tax exempt certificate must be completed before purchases are made. No refunds of sales taxes will be given upon completion of the purchase. Thanks for your cooperation.
Warranty and Pricing Statement:
All prices are subject to change without notice. Cordelia Gun Exchange extends no actual or implied warranty and is not responsible for any damages due to failure of used products. Used parts and firearms are sold as is. We suggest having a certified gunsmith inspect, install and/or test all used parts and firearms before use. Owner’s manuals are not provided with all firearms. Most new products are fully warranted by the manufacturer and product returns should be arranged with these manufacturers.
Return Policy:
Due to the expenses incurred by returns, we make every effort to insure your order is shipped accurately and that the product meets the standards of our advertising. If a return must be made, please note the following policies:
- No returns will be accepted after 30 days of the invoice date.
- Return shipping charges are the customer’s responsibility. If the incorrect product was shipped by our error, a UPS call tag may be issued to return the item(s).
- Upon our receipt of the returned product(s), we reserve the right to evaluate the merchandise to determine if a refund or exchange will be made.
Please Note: A detailed note explaining the reason for the return and whether an exchange or refund is desired must accompany all returns. Be sure to include all current contact information including name, address, daytime phone number, email address and the original invoice number when possible.
REFUNDS:
Refunds will be issued via mailed check. If we deem a return was made without reasonable cause, or within our judgment the product meets the advertised condition, the refund will be subject to a 15% restocking fee. Any and all fees charged by a receiving FFL for firearms shipments will not be refunded for any reason, said transactions are the responsibility of the customer.
CALIFORNIA FIREARMS REFUNDS:
If you purchase a firearm from us, and are denied by the California Dealer Record of Sale process, (DROS background check), Cordelia Gun Exchange policy is to charge a 50% restocking fee, less DROS fees if charged.
EXCHANGES:
All exchange shipping charges will be the responsibility of the customer.
You will be asked to agree to these terms and conditions before checking out. If you have any additional questions, you need to call us or email us and ask them before checking out.